This is part 2 of a series on how health technologies impact our lives and seek to change the way patients interact with the healthcare system. In this post, we explore the inefficiencies of the traditional patient journey, and how we can use artificial intelligence to optimise healthcare. You can read the first part of the series here, which raises the question: Should good healthtech make itself redundant? A couple of years ago, IBM's supercomputer Watson cracked a medical mystery that had baffled doctors for months. A female leukaemia patient in Japan didn't respond as expected to treatments and eventually, the medical team turned to Watson for help.